Privacy Policy

INTRODUCTION

Your privacy is important to us, so this document explains what data we collect from users, how we use it and for what purpose, among other aspects. Users over 14 years of age may register as users without the prior consent of their parents, guardians or legal representatives. In the case of children under the age of 14 or identified as “legally incompetent”, we will always ask for parental consent, or the consent of a guardian or legal representative.

For your information, we will never ask for more information than what we really need for the requested services; we will never share it with third parties, except by legal obligation or with your prior authorization; and we will never use your data for any other purpose that has not been previously indicated.

As users, you must carefully read this Privacy Policy periodically and whenever you enter your personal data, as this document may undergo modifications, as the provider may modify any type of information that may appear on the website to comply with regulation or update the policy, there being no obligation to provide prior notice or information to users about these obligations, their publication on the provider’s website being sufficient.

RESPONSIBLE FOR DATA PROCESSING:

Identity: GOLD RECORD, S.L.U. (hereinafter GOLD RECORD or also the provider, without distinction).

TAX IDENTIFICATION NUMBER: B06842892

Postal address: C/ Puig Sobira 2, 25280, Solsona, Lleida

E-mail: my@goldrecordshop.com

GOLD RECORD, as responsible for the website, in accordance with the provisions of Regulation (EU) 2016/679, of April 27, 2016 (RGPD), on the protection of natural persons with regard to the processing of personal data and the free circulation of such data and other legislation in force regarding the protection of personal data, and by Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (LSSICE), informs that it has implemented the measures technical and organizational security measures necessary to ensure and protect the confidentiality, integrity and availability of data entered.

METHOD OF OBTAINING DATA AND DATA WE COLLECT: The data we collect and how we obtain it are as follows

1. Through the contact form: name, e-mail, age, telephone number
2. Through the registration form: name, e-mail
   Via whatsapp chat: name, email, phone number
3. Through the e-commerce data collection form: name,
4. Address, email, age, telephone, bank details or credit/debit card details.

Specially protected categories of data are not processed.

OBJECTIVE OF THE TREATMENT:

Your personal data will only be used for the following purposes, giving your consent for each of the purposes in the corresponding section of the website:

1. Contact form: to answer queries and/or provide information requested by the User;
2. Registration form: for creating a user account and accessing the website’s features;
3. If you purchase the product through our website www.goldrecordshop.es, we will ask you to provide us with information about yourself, including your name, contact details and information about your credit or debit card.
4. Whatsapp: the processing of data carried out on people who make a query via WhatsApp from GOLD RECORD, S.L.U. will be governed by this section, as well as by the conditions of use, privacy policies and access rules belonging to the application applicable in each case and previously accepted by the user. GOLD RECORD, S.L.U. will process your data with the aim of correctly managing your query, as well as any other purpose of administrative management of the service. It is prohibited to use GOLD RECORD, S.L.U.’s WhatsApp to send content that is not necessary to answer the query and that is illegal by national or international standards that violate the fundamental rights of people and, in general, contravene the principles legality, honesty, responsibility, privacy protection, consumer protection and intellectual and industrial property rights.
5. Other purposes:

• Carry out the commercial, administrative, tax and accounting procedures that are necessary under the terms of the legislation in force;
• Know your opinion and improve the services provided by the website;
• Carry out website usability analyzes through cookies (mentioned in the cookies policy);
• Social networks: the use of social networks is specified in the corresponding section.

The design carried out by GOLD RECORD is carried out based on the customer’s own request. The customer retains all intellectual property rights to the designs. GOLD RECORD is completely exempt from any infringement of the intellectual property rights of third parties, as it only performs a design on behalf of the customer.

The user may revoke his consent at any time by sending a letter with the subject “Unsubscribe” to the aforementioned email address.

According to the LSSICE, GOLD RECORD does not practice SPAM, so it does not send commercial emails that have not been previously requested or authorized by the User. Consequently, in all communications that you may receive from the provider, you have the possibility to cancel your express consent to receive our communications.

We will not process your personal data for any purpose other than those described above, except for legal obligation or court order.

The user will not be subject to decisions based on automated processing that have effects on his data.

LEGITIMACY OF TREATMENT

The legal basis for the processing of data is your consent given when you provide your data in the corresponding form for carrying out the purposes, when you tick the checkbox.

Failure to provide the requested personal data or non-acceptance of this privacy policy implies the impossibility of achieving the purposes described above.

In cases where there is a prior contractual relationship between the parties, the legitimacy for the development of administrative, tax, accounting and labor obligations that are necessary under the terms of the legislation in force will be the prior existence of the commercial relationship established between the parties.

The prospective or commercial offer of products and services is based on the consent that is requested, without, under any circumstances, the withdrawal of this consent conditioning the execution of the subscription contract.

DATA CONSERVATION PERIOD:

Your data will be kept for the duration of your business relationship with us or for as long as you exercise your right to cancel, oppose or limit processing. However, we will keep your data for the periods legally provided for in the applicable provisions.

RECIPIENTS OF ASSIGNMENTS OR TRANSFERS:

GOLD RECORD will only provide information to police entities under court order or legal obligation, without prejudice to being able to block or cancel your account if there are indications of the commission of any crime by the user. The information provided will only be what is currently available to the supplier.

The information you provide us through this website will be hosted on the servers of GOLD RECORD, S.L.U., contracted by the company SITEGROUND S.L. with address at C. de Prim, 19, bajo izquierda, 28004 Madrid, which provides the hosting service for the website. The processing of the entity’s data is regulated through a subcontracting contract between the supplier and this company.

Likewise, the provider uses certain tools to provide the services necessary for the development of the activity, and may store your data. These tools are the following:

Google Analytics: to carry out an analysis and metrics of the use that users make of the website through cookies. The information generated and collected by these cookies regarding usage (including the IP address) will be directly transmitted and stored by Google Inc., located in Delaware, 1600 Amphitheater Parkway, Mount View (California), CA 94043 in the United States (“Google” ), on its servers in the United States.

E-Commerce Management: Used for E-Commerce Service: Woocomerce, located in the USA.

RIGHTS OF INTERESTED PARTIES:

As an interested user, you can request the exercise of the following rights before GOLD RECORD, sending a letter to the postal address indicated in the header or sending an email to , indicating as Subject: “DATA PROTECTION: RIGHTS OF INTERESTED PARTIES”.

Rights:

• Right of access: allows the data subject to know and obtain information about their personal data being processed.
• Right of rectification or erasure: allows you to correct errors and change data that prove to be inaccurate or incomplete.
• Right of cancellation: allows you to erase data that is inappropriate or excessive.
• Right of opposition: right of the data subject not to see their personal data processed or to have the processing cease.
  Limitation of processing: involves marking the personal data retained, in order to limit future processing, for the exercise or defense of claims.
• Data portability: provision of data being processed to the data subject, so that they can transfer them to another controller without any impediment.
• Right not to be subject to automated individual decisions (including profiling): right not to be subject to a decision based on automated processing that has effects or significantly affects the data subject.

As a user, you have the right to withdraw your consent at any time. The withdrawal of consent will not affect the legality of the treatment carried out before the withdrawal of consent.

The user also has the right to file a complaint with the supervisory authority if he considers that his rights regarding the protection of his data may have been violated (aepd.es).

ADDITIONAL INFORMATION

SECURITY MEASURES:

The data provided by the user will be treated confidentially. The provider has adopted all the technical and organizational measures and all levels of protection necessary to guarantee security in the processing of data and to avoid its alteration, loss, theft, treatment or unauthorized access, in accordance with the state of technology and the nature of the stored data. Likewise, it is guaranteed that the processing and registration in files, programs, systems or equipment, facilities and centers comply with the requirements and conditions of integrity and security established in the regulations in force.

LANGUAGE

The language applicable to this privacy policy is Spanish. Therefore, in case of contradiction in any of the versions provided in other languages, the Spanish version will prevail.

PUBLICATION OF YOUR TESTIMONY

In case the user intends to publish his opinion on the website, we inform you that the data provided will be processed to handle the suggestions, experiences or opinions proposed regarding the products and/or services to be published on the website and thus be able to help other users. The data will be kept as long as there is a mutual interest in maintaining the purpose of the treatment and, when they are no longer necessary for that purpose, they will be erased with the appropriate security measures to guarantee the pseudonymization of the data or their total destruction. Witnesses will be published on our website. The only personal data that will be published about the witness will be their name and surname.

SOCIAL MEDIA

We inform you that GOLD RECORD, S.L.U. can be present on social media. The processing of data carried out by people who become followers on social networks (and/or carry out any connection or linking action through social networks) of the official pages of GOLD RECORD, S.L.U. will be governed by this section, as well as by the conditions of use, privacy policies and access regulations belonging to the social network applicable in each case and previously accepted by the user.

A GOLD RECORD, S.L.U. will process your data in order to correctly manage your presence on the social network, informing you about activities, products or services of the supplier, as well as for any other purpose that the regulation of Social Networks allows.

The publication of content is prohibited:

 – That are allegedly illegal under national, community or international rules or that carry out allegedly illegal activities or that violate the principles of good faith.

 – That violate the fundamental rights of people, lack courtesy on the web, disturb or generate negative opinions in our users or third parties and, in general, any content that GOLD RECORD, S.L.U. consider inappropriate.

 – And, in general, that violate the principles of legality, honesty, responsibility, protection of human dignity, protection of minors, protection of public order, protection of privacy, consumer protection and intellectual and industrial property rights.

Likewise, GOLD RECORD S.L.U. reserves the right to withdraw, without prior notice, from the website or from the corporate social network any content that it considers inappropriate.

In any case, if you send personal information through the social network, GOLD RECORD, S.L.U. shall be exempt from responsibility in relation to the security measures applicable to this platform and the user, if he wishes to know them, must consult the corresponding specific conditions of the network in question.

RETARGETTING

Retargeting is the technique used to show, on other websites thanks to a tracking system, graphic advertisements to a user who has left our website without completing a process that we wanted him to complete (registration, purchase, order, etc.), these advertisements must be primarily oriented towards our website’s target conversion.

The information we collect through these functions is collected by Facebook cookies. You can find out what data these cookies collect in the following Facebook privacy policy.

If you do not want this information to be collected by these cookies, please disable the use of Google cookies via Google’s ad settings. You can also opt out of a third-party vendor’s use of cookies via the Network Advertising Initiative opt-out page.

This type of service allows you to interact with social networks or other external platforms. The interactions and information obtained by the provider will always be subject to the user’s privacy settings in each social network. If a service is installed that allows interaction with social networks, it is possible that, even if users do not use the service, it may collect web traffic data relating to the pages on which they are installed.

ADVERTISEMENTS ON FACEBOOK

The provider’s website uses ads from Facebook, which is Facebook’s advertising platform. Allows you to create campaigns and ads. When generating an ad, you can target your audience by:

• Location
• Demographic data (age, gender, etc.)
• Interests (activities, hobbies, etc.)
• What they buy online and through other channels.
• Etc.

From the moment the user leaves his data in the form provided to subscribe to the subscription newsletter, the data obtained through Facebook Ads is subject to this privacy policy. Under no circumstances will Facebook information be used for any other purpose.

CHANGES TO THIS PRIVACY POLICY

GOLD RECORD reserves the right to modify this policy to adapt it to new legislation or case law.

REVOCABILITY

The consent given, both for the treatment and for the transfer of the data of the interested parties, is revocable at any time by communicating it to GOLD RECORD in the terms established in this Policy for the exercise of rights. This revocation will in no case be retroactive.

LEGISLATION

In general, the relationship between GOLD RECORD and the Users of its telematic services, present on this website, are subject to Spanish legislation and jurisdiction to which the parties expressly submit, being competent for the resolution of all conflicts derived or linked with its before the Courts and Tribunals of the domicile of the supplier (if he is not considered a consumer for the purposes of the TRLGDCU) or of the user (if he is considered a consumer for the purposes of the TRLGDCU).